how to return

 

What can I return for a refund within 90 days?

  1. New, unused items with original packaging
  2. Defective merchandise

Need to exchange?
Simply order the replacement product from RunnersPlus.com or SoccerPlusUSA.com and send the original item back for a refund to the original method of payment.

Was this a gift?
We can issue an e-gift card for the value of the gift that you received. When returning the item, follow all of the other steps, but please also include your contact information and the email you would like to receive the gift card.

 

Mailing Address
We do not offer free return shipping, except in cases of a manufacturer's defect. Using your preferred shipping method, please ship products to:

Soccer Plus/Runners Plus
Attn: Returns
8970 Kingsridge Dr
Dayton, OH 45458

 

Additional Information
We suggest trying all merchandise on in a clean, indoor area before going outside to ensure your items fit. All products must be returned unworn, unused, and unlaundered with original packaging, manufacturer's tags and a copy of the original invoice.

Defective merchandise may be returned with 90 days. Manufacturer's warranties that surpass our defective return policy will have to be handled with that specific manufacturer.

If you have additional questions, please email us at service@runnersplus.com

 

RETURN FORM
For all returns, please download and fill out the form below. Please print and include a copy with your return.

Download Return Form

Free shipping on all orders $50+