how to return

 

RETURN FORM
For all returns, please download and fill out the form below. Please print and include a copy with your return.

Download Return Form

 

RETURNS PROCESS

What can I return for a refund within 90 days?

  1. New, unused items with original packaging
  2. Defective merchandise

Need to exchange an unworn product?
Simply order the replacement product from RunnersPlus.com and send the original item back for a refund to the original method of payment.

Was this a gift?
We can issue an e-gift card for the value of the gift that you received. When returning the item, follow all of the other steps, but YOU MUST also include 1) your contact information and 2) the email where you'd like to receive the gift card.

 

Mailing Address
We do not offer free return shipping, except in cases of a manufacturer's defect. Using your preferred shipping method, please ship products to:

Soccer Plus/Runners Plus
Attn: Returns
8970 Kingsridge Dr
Dayton, OH 45458

What if the item you want to return is NOT in a new, unused condition?
We suggest trying on all merchandise on a clean, indoor area to ensure the items fits and feel right for you. If the item you'd like to return shows any visible wear or is in a non-resellable condition, you may be eligible for a store credit if the item is returned within 30 days of purchase. You would be responsible for the return shipping and can reach out to service@runnersplus.com for details on the process.

Additional Information
Defective merchandise may be returned with 90 days. Manufacturer's warranties that surpass our defective return policy will have to be handled with that specific manufacturer.

If you have additional questions, please email us at service@runnersplus.com

RETURN FORM
For all returns, please download and fill out the form below. Please print and include a copy with your return.

Download Return Form

Free shipping on all orders $50+